We're increasing our phone service!

  • 22 December 2022
  • News
  • Virgin Atlantic Flightstore

You asked, we listened!

From today (Thursday 22 December), you will be able to call our Customer Support teams for more than just reservations - we are expanding our phone service to better serve you and your needs.


By calling our Flights phone number you will now be given options to best direct your call:


Reservations | Our reservations team are here to support you with new quote and booking requests as well as any voluntary changes prior to ticketing.

Schedules | The team can support you with acceptance, changes, or queries relating to involuntary schedule changes for both ticketed and un-ticketed bookings.

Ticketing | Our ticketing team are here to support with requests to ticket bookings and make ticketing payments.

Post-ticketing amends | The team can help if you would like to make a voluntary change to a ticketed booking - including confirming a change, quoting a price, or policy queries. 

General queries | any other queries.


*Please note, any queries regarding refunds will be handled by email.


We are looking forward to chatting with you!

Virgin Atlantic Flightstore - Flights Team     0151 350 1120

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