Updated minimum age limit for young people travelling alone

• 29 September 2023
• News
• Virgin Atlantic Flightstore

Our partners at Virgin Atlantic have informed us that following a review of their policies for young people travelling alone, they've updated the minimum age limit for solo flyers to 14 years, at the time of travel. 

The health, safety and security of customers always comes first, and the updated policy is coupled with a new mandatory consent form, so that your customers and their parents or legal guardians have clear expectations about their journey, ensuring a smooth experience at all stages. 

All information, including the consent form now required for anyone travelling alone age 14 – 16 years and what to do if the customer has medical conditions can be found here.  

Please note that Virgin Atlantic will not accept young people travelling alone unless all requirements are met. Failure to have the relevant documents will result in denied boarding. 

If a booking for a 12 - 13 year old travelling alone was made and ticketed on or before 24 November 2022, for future travel, they will honour the booking and enable their travel, but please check updates that are required to the booking and a consent form now required here.