Important Notification: Tropical Storm Melissa

• 27 October 2025
• News

While Jamaica deals with the aftermath of Hurricane Melissa, Virgin Atlantic remain closely connected with their teams in Jamaica and the local authorities as they continue to review their flying schedule.

Virgin Atlantic remain fully committed to Jamaica and their long-standing partnership with the Island, however, while recovery efforts continue and infrastructure is restored, they've made the below decisions:

From now until 23rd November 2025

Virgin Atlantic plan to cancel flights to/from Jamaica up to and including 23rd November 2025. So far, they’ve helped 1000's of customers get back home with relief flights but should you have customers who are still away from home, please contact us by completing our Contact Form. 

Virgin Atlantic’s schedule change policy can be used to assist customers who are impacted by the cancellation of flights up until 23rd November 2025. 

From 24th November 2025 until 5th January 2026

Virgin Atlantic plan to reduce their flying programme from four flights a week to two, operating on Monday and Thursdays only. 

Passengers originally booked on one of the two cancelled services on a Tuesday or Saturday, will be cancelled this Saturday 8th November 2025. 

Virgin Atlantic’s commercial policy is available to give customers flying to/through or from Jamaica flexibility in rebooking their flights and will be updated later today. 

Virgin Atlantic would like to thank you for your continued support and effort in helping their mutual customers with their travel arrangements. 

For the latest information please visit Partner Hub.