Important Notification: Heathrow Airport Closure

• 21 March 2025
• News

A fire at an electrical sub station near Heathrow Airport has resulted in the airport’s temporary closure. Unfortunately, this has had a significant impact on Virgin Atlantic’s flying programme - both into and out of Heathrow, and all arriving and departing flights. Please see the latest update here.

We kindly request that all customers do not travel to London Heathrow or their scheduled departure airport, and instead check their flight status at virginatlatic.com.

Virgin Atlantic is incredibly sorry for the disruption this will cause and they're working with us to ensure your customers can complete their journeys as quickly as possible.

If you have any bookings affected as a result of this airport closure, please contact our Virgin Atlantic Flightstore team by completing the Contact Form in our Help Centre. 

Our teams are ready and here to support you should you need us. Please be aware we will be working in priority order, and call wait times may be longer than usual.

For urgent flights queries, please call 0151 350 1120 or log your query on our contact form here